Telehealth can also be used as a form of triage. If a patient isn’t sure whether an illness or injury requires a trip to an in-person healthcare provider, or even an emergency room, a telehealth consultation can determine severity and if further care is needed. If an in-person visit or emergency room trip is deemed necessary, the telehealth practitioner can call ahead to the ambulance, hospital, or in-person care provider with their primary assessment and information. In addition to improving the care of the patient, this is especially helpful during an outbreak like coronavirus to prepare medical staff for a potentially infectious patient.