Like an in-office visit, the physician will review the medical chart. The doctor will ask medical questions and may request prior records or that additional lab testing be performed. The physician may write a prescription, which is then sent directly to a mail order pharmacy for home delivery or a local pharmacy for the patient to pick-up.”
Some telehealth technology requirements to consider include:
- A reliable device such as a smartphone, tablet, or laptop that enables audio/video
- A program, app, or website to connect with the care provider
- A good wired internet connection or strong wifi
- Headphones (not essential, but can be helpful with privacy and to block out noise)
How can a patient prepare for a telehealth appointment?
Before the appointment, find a private, quiet space with good lighting. Patients should also make sure they know what to do if they become disconnected from the care provider during the appointment. The care provider may call the patient if this happens, so it is important to ensure the provider has correct contact information for the patient. Have any information the care provider may need handy, such as recent lab results, imaging that has been done, etc. Patients should have a list of questions and concerns ready and be prepared to show the care provider anything that needs to be assessed visually, such as a rash.